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Returns & Replacements

Returns and replacements can be done within 5 days of receiving the product. All returned products are subject to a 25% restocking fee. All orders on "free shipping or delivery" will have deducted from the refund the original shipping fees that Decordells incurred in the process of delivering or shipping your order.If the customer is receiving a white glove delivery (delivery and assembling at the same time) and decides to return an item or exchange it, they must immediately notify us at the time of delivery. If the merchandise delivered and accepted, the customer will not be able to return the merchandise, as the delivery team will dispose of all the original packaging material as soon as the setup is complete. All clearance sale items are non-refundable. No cancellations on mix and match items. In order to receive a refund, the customer must not use the item and all original packages must be included. Customers who return products without its original box or parts will be rejected. if you have any question regarding exchanges and returns please call us at (818) 650-8080 or email us at